“They are incredibly solutions oriented, often going above and beyond to help us achieve our goals and perfect the Salesforce processes. I’ve been incredibly impressed with their professionalism, timeliness, and willingness to go the extra mile.”
Deliver the ultimate in responsive service by connecting support agents with customers on their terms – anywhere any time, across multiple channels: phone, email, messaging, chat, self-service portals and social networks. We can put you in perfect step with customers by integrating your service program with the reach and insights afforded by the Service Cloud platform.
Connectivity to messaging applications
Customer situation analysis through analytics
Communication through social networks
Interface with self-services portals
Telephony Integration
CRM Forge Solutions is a one-stop shop for customer relationship management (CRM) needs, offering Salesforce Cloud support, training, and strategic support. We provide expert, certified CRM services, both executional and architectural design.
What Sets Us Apart
Flexible Billing
Choose between set scope, by-the-hour, or longer-term monthly retainer contracts—whichever suits you best!
Collaborative Approach
We’re here to support you in your goals, whatever they may be. From strategy to execution, we fit seamlessly into your flow.
No Middleman
Work directly with a dedicated team of certified experts. After all, your team knows you best.
End-to-End Support
Collaborate with our design team, web development team, or CRM team. We have you covered, whatever your needs are.
Deep Industry Expertise
Established in 2008, we have deep industry knowledge with clients across all verticals, from start-ups to enterprises, local and global.